CMS Open Payments Program posts 2016 financial data
Did you or your practice receive payments from drug companies, device manufacturers or group purchasing organizations in 2016? These payments may have been for…
Take the pulse of your practice team culture
Your College’s Practice Management Committee’s goal is to help you manage your practice. When we find tools that we deem useful, we want to pass them on. The t…
Medicare is Removing Social Security Numbers From Medicare Cards
To protect seniors from identify theft and to save taxpayer dollars, the Centers for Medicare & Medicaid Services (CMS) will be replacing the Social Securi…
2017 Medscape Allergist Compensation Report
It’s that time of year again – the results of the Medscape Allergist Compensation Report are here. Allergists generally fared much better than last…
New employee onboarding: the key to employee engagement and retention
Does your practice have engaged, successful employees and low employee turnover? Or is your practice a revolving door of dissatisfied employees? The cost of re…
HIPAA checklist: how to get started and stay out of trouble
You probably know the basics about the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The HIPAA Privacy, Security and Breach Notifi…
It’s time to bring customer service to financial interactions with patients
When you think about customer service for your patients, you likely think about the traditional things: wait times, an efficient check-in process and friendly,…
Great interview questions for allergy staff
Hiring the right employees can mean the difference between a patient-friendly, well-run allergy practice and a dysfunctional one. How do you find team members …
How healthy is your practice?
You want to know how to measure the financial health of your practice, but are understandably busy and don’t have time to monitor pages of metrics. Check the “…
First, do no harm: How to create a culture of safety
Do your employees feel comfortable questioning you about an order that doesn’t seem right? Or are they reluctant to point out an error for fear of consequences…
Keys to patient-centered care
You’ve heard that patient-centered care is vital to achieving high levels of quality and efficiency – the basis of future payment models. Evidence shows that p…
AIDET – How to improve satisfaction in five simple steps
Are you looking for a simple way to improve patient satisfaction? AIDET is a tool developed by the Studer Group, a health care coaching company that is used fo…