A Medical Science Liaison (MSL) is a scientific professional employed by a pharmaceutical, biotech, medical device or health care company that provides information about their company’s products, such as devices, treatments or drugs. They have extensive knowledge of disease, therapies and regulations and may conduct studies investigating medical conditions and treatments. MSLs may serve as a resource through a drug or products’ development and FDA approval.
MSLs are not sales representatives – an MSL’s job is to focus on the scientific aspects of the drug, device or product. They establish professional relationships with physicians and provide updates on new and existing drugs. MSLs may communicate with physicians on safety information or papers published.
MSLs get feedback from physicians on the effectiveness of their company’s treatments and to gain an understanding of treatment patterns and gaps in therapy. They bring the information back to provide clinical insights to the pharmaceutical company on its products. They may also work with the medical community, industry and health departments to develop programs to improve health outcomes.