The College recently contacted CIGNA Insurance requesting that many of their telehealth coverage policies remain in place for our patients. CIGNA’s positive response to our request was received August 3, stating telehealth waivers will remain in place through December 31, 2020.
The CIGNA letter specifically states that:
“…these interim virtual care billing guidelines allow providers – including allergy, asthma, and immunology physicians – to bill a standard face-to-face visit for all appropriate virtual care services. That means if the service is on the provider’s existing fee schedule, and can appropriately be performed virtually, they can deliver that service virtually and be reimbursed at face-to-face rates through December 31, 2020. With this extension of our interim virtual care billing guidelines, we continue to not make any requirements regarding the type of technology used – audio/phone only, video, FaceTime, Zoom, etc. are all appropriate to use at this time – and virtual services can be delivered to a new or established patient.”
“Additionally, please know that we are actively working on a future-state permanent virtual care solution that we hope will seamlessly allow all customers to continue to receive quality care in a safe, virtual setting, while ensuring that providers can be fairly reimbursed for the necessary services they deliver virtually. Additional information about this policy will be shared in the coming months.”