Is the doctor in?
It’s late night and your patient is up, pacing their kitchen floor. They’ve suddenly broken out in a new rash, and they don’t know what to do…
21st Century Cures – in-depth
On Nov. 30, the House of Representatives passed the 21st Century Cures Act by a vote of 392-26. The bill now goes to the Senate where it is expected to receive…
Great interview questions for allergy staff
Hiring the right employees can mean the difference between a patient-friendly, well-run allergy practice and a dysfunctional one. How do you find team members …
Employee recognition programs: What really works is free!
As the administrator for a large allergy practice, we have used a variety of employee recognition programs. We encourage and reward “on the spot” exceptional s…
How healthy is your practice?
You want to know how to measure the financial health of your practice, but are understandably busy and don’t have time to monitor pages of metrics. Check the “…
First, do no harm: How to create a culture of safety
Do your employees feel comfortable questioning you about an order that doesn’t seem right? Or are they reluctant to point out an error for fear of consequences…
Keys to patient-centered care
You’ve heard that patient-centered care is vital to achieving high levels of quality and efficiency – the basis of future payment models. Evidence shows that p…
New modification to the “two midnight” rule
Currently, you cannot admit a Medicare patient to an intensive care unit for desensitization to a chemotherapeutic agent or antibiotic because you need to cert…
AIDET – How to improve satisfaction in five simple steps
Are you looking for a simple way to improve patient satisfaction? AIDET is a tool developed by the Studer Group, a health care coaching company that is used fo…
Sorting out modifier -59 changes
Modifier -59 is not only the most used modifier, but it’s also one of the most abused. Modifier -59 is used to indicate that a procedure or service was distinc…
